FFSM11 Posted December 30, 2017 Report Posted December 30, 2017 Hi I have a problem when I run the game. It worked fine this morning until I made a break. After I try to start the game as usual I got "Important SmartGuard files could not be downloaded". Internet connection works fine, I redownloaded the client, I can login to another server of L2 interlude if I want, Lineage2 is included in the antivirus and firewall allowed list and still the problem persisted... Please advise!
dream_neo Posted December 30, 2017 Report Posted December 30, 2017 smart guard cant downloading updated files to C:\ProgramData\SmartGuard try add this folder to exclusions antivirus and firewall programs Are you install any new software before this problem started? Skype Name dream_neo https://t.me/dream_neo
FFSM11 Posted December 31, 2017 Author Report Posted December 31, 2017 Thanks for the reply, I installed no new software during the break, did nothing on my laptop. C:\ProgramData\SmartGuard is completely missing. I tryed to use a different server that uses SmartGuard and it try to download it in the System file but windows says it stops working. There is a error log file having this content: [12/31/2017 09:06:26.281] Error connecting to update host (00000007). [12/31/2017 09:06:36.279] Error connecting to update host (0000001C). [12/31/2017 09:06:46.271] Error connecting to update host (0000001C). [12/31/2017 09:06:56.276] Error connecting to update host (0000001C). [12/31/2017 09:06:56.276] Index file download failed.
Dream_Español Posted January 7, 2018 Report Posted January 7, 2018 Contact me in skype, i can help u same acc
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