FFSM11 Posted December 30, 2017 Report Posted December 30, 2017 Hi I have a problem when I run the game. It worked fine this morning until I made a break. After I try to start the game as usual I got "Important SmartGuard files could not be downloaded". Internet connection works fine, I redownloaded the client, I can login to another server of L2 interlude if I want, Lineage2 is included in the antivirus and firewall allowed list and still the problem persisted... Please advise!
dream_neo Posted December 30, 2017 Report Posted December 30, 2017 smart guard cant downloading updated files to C:\ProgramData\SmartGuard try add this folder to exclusions antivirus and firewall programs Are you install any new software before this problem started?
FFSM11 Posted December 31, 2017 Author Report Posted December 31, 2017 Thanks for the reply, I installed no new software during the break, did nothing on my laptop. C:\ProgramData\SmartGuard is completely missing. I tryed to use a different server that uses SmartGuard and it try to download it in the System file but windows says it stops working. There is a error log file having this content: [12/31/2017 09:06:26.281] Error connecting to update host (00000007). [12/31/2017 09:06:36.279] Error connecting to update host (0000001C). [12/31/2017 09:06:46.271] Error connecting to update host (0000001C). [12/31/2017 09:06:56.276] Error connecting to update host (0000001C). [12/31/2017 09:06:56.276] Index file download failed.
Dream_Español Posted January 7, 2018 Report Posted January 7, 2018 Contact me in skype, i can help u same acc
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