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FAQ: Critical errors & solutions


[adm]-dream

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Common Critical Errors and their Solutions 
Always make sure you are using a clean client with only the La2Dream patch applied and make sure that your GPU drivers are up to date!

 - download the latest NVidia drivers

 - download latest ATi drivers

 

Also make sure you have the lastest version of directx installed [link 1] and make sure that DirectDraw Acceleration, Direct 3D Acceleration and AGP Texture Acceleration are enabled. If any of them is disabled, please turn it on.

 

(Run the DirectX Diagnostic. For this go to Start menu, select Run and type ‘dxdiag’ in the appeared window. In the Direct Diagnostic Tool choose the tab Display and check the settings mentioned above.)

 

Creating a support topic

If the ways indicated here don’t help you, don’t hesitate to create your own topic in this forum section. Make sure you describe your problem in as much detail as possible and please attach information (full copy paste of the critical error, ‘msinfo’ file, driver version) about your computer & connection.

 

To get an ‘msinfo’ file run Lineage II as usual. Press Win+R key and a dialog box will appear. Type "msinfo32" and press enter. A new window will appear. In the window click menu File -> Save. 

 

 
Have an error & solution not listed in this thread? Feel free to contribute!
 
History: FL2GameData::ObsceneDataLoad <- FL2GameData::Load() <- UGameEngine::Init <- InitEngine 
Cause: The client cannot properly load banned messages. 
 
Solution: Delete obscene-e.dat in your C:\Program Files\Lineage II\system folder and run L2.exe again. 
 
-------------------------------------------------- 
General protection fault! History: UOrcMove::CalculateCRC32 <- UGameEngine::Init <- InitEngine 
Cause: The client is missing one or more vital files that are required to load the game. You have not installed the patch or updater properly, you have accidently deleted files, or you are not using the right Chronicle. 
 
Solutions:
1. Make sure none of your folders are empty; ie. systextures, staticmeshes, textures, animations. 
2. If found to be empty, reinstall Lineage 2 after completely removing the client via Control Panel -> Add or Remove Programs. 
-------------------------------------------------- 
Negative delta time! History: UGameEngine::Tick <- UpdateWorld <- MainLoop 
Cause: Your Lineage 2 client could not properly read your CPU clock speeds. This usually only happens with AMD processors. 
 
Solutions:
1. Download the [AMD Dual Core Optimizer] program and install it. 
2. Download this >XP ONLY< hotfix from the official Windows website (Genuine Windows XP required). [Link 1
 
-------------------------------------------------- 
Failed to enter Entry: Can't find file 'Entry'. History: UGameEngine::Init <- InitEngine 
Cause: Your client is missing one or more required files to launch the game. This may also occur if you install the L2 Server patch onto the wrong version of the game (Hellbound, Gracia, C5, etc). 
 
Solutions:
1. Install the patch in the MAIN Lineage II folder, not the system folder or anywhere else. Installing it in the wrong place can cause this error. 
2. Update your video card drivers to the latest stable ones. 
 
-------------------------------------------------- 
Application failed to initialize properly 
Cause: This usually appears when you are using modded video card drivers, very outdated video card drivers, do not have the .NET Framework installed, or any combination of the three. 
 
Solutions:
1. Update your video card drivers to the latest stable ones. 
2. Download and install the .NET Framework 2.0 (Genuine Windows XP/Vista required). 
 
-------------------------------------------------- 
General protection fault! History: UObject:: DissociateImports <- UObject::EndLoad <- UObject::StaticLoadObject <- (Engine.SkeletalMesh =anything can be here=) <- IsLoadedResource <- User::SetPawnResource <- UNetworkHandler::Tick <- Function Name=NpcInfoPacket <- UGameEngine::Tick <- UpdateWorld <- MainLoop 
Cause: This is 99% of the time caused by video card drivers being unable to load textures, or it can be very rarely caused by a missing texture. 
 
Solutions:
1. Update your video card drivers to the latest stable ones. 
2. If step 1 does not work, do some searching to find out what driver versions work best for your video card. In my case and many others, the latest drivers have caused issues, and older drivers work much better. 
 
-------------------------------------------------- 
History: FArchiveFileReader::Seek <- ULinkerLoad::Seek <- TLazyArray<< <- FMipmap<< <- SerializeMips <- UTexture::Serialize <- LoadObject <- (Texture LineageMonstersTex.death_knight.death_knight_t00 99684524==99684524/133323252 99683358 132383) <- ULinkerLoad::Preload <- PreLoadObjects <- UObject::EndLoad <- UObject::StaticLoadObject <- (Engine.Texture LineageMonstersTex.Death_Knight_T00 NULL) <- UOrcMove::CalculateCRC32 <- UGameEngine::Init <- InitEngine 
Cause: You have a corrupt texture, potentially from another private server that doesn't know how to create a proper patch or from an action you have done yourself. 
 
Solutions:
1. download a fresh Lineage2 client from [Link 1]. 
2. If step 1 does not work, reinstall DirectX 9.0c and update your video card drivers to the latest stable ones. 
 
-------------------------------------------------- 
History: NConsoleWnd::RequestAuthLogin <- NCAuthWnd::OnLoginBtnClick <- NCAuthWnd::OnPasswordDone <- NControl::SendEventMessage <- NCEditBox::OnKeyDown <- NCVirtualWndMain::PassToFocusedWindow <- NCVirtualWndMain::PassToFocusedWindow <- NCVirtualWndMain::PassToFocusedWindow <- NCVirtualWndMain:ispatchWndMsg <- NConsoleWnd:ispatchWndMsgX <- NConsoleWnd:ispatchWndMsg <- UWindowsViewport::ViewportWndProc <- WWindow::StaticProc <- DispatchMessage <- 006903B0 256 <- MessagePump <- MainLoop 
 
Cause: Another program is intercepting your connection with the Auth server when you click 'Login'. This can be from almost anything. 
 
Solutions:
1. If you have an anti-virus program such as AVG, disable all active protection while logging in and enable it again only once you are ingame. 
2. If you have another Lineage 2 client open of a different chronicle, close the other client and restart your client. Also close any other games that utilise an anti-cheat program, whether it be Gameguard, nProtect, etc. You should now be able to login. 
3. Go to C:\WINDOWS\system32\drivers\etc and open the file 'hosts' with notepad. Other than all lines starting with the character '#', make sure that this is the only line there: 
127.0.0.1       localhost
Unless you have added other lines there and know what you are doing, you can leave those, but delete all lines with L2authd.lineage2.com, L2testauthd.lineage2.com, auth.lineage2.com.tw, auth.lineage2.jp, L2auth.Lineage2.in.th, L2auth.Lineage2.ph, or anything else you see that relates to Lineage 2 Auth. 
 
History: CreateDevice <- UD3DRenderDevice::SetRes <- UWindowsViewport::TryRenderDevice <- UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine

For windows 8.1 users - Install directx9c

For Nvidia users: check this thread

 
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  • [adm]-dream pinned and featured this topic
  • 4 months later...
2016.6.15 17:40:32
OS : Windows Vista 6.1 (Build: 7601)
CPU : AuthenticAMD Unknown processor @ 3593 MHz with 4095MB RAM
Video : AMD Radeon R7 200 Series (1452)
 
General protection fault!
 
History: UpdateAnimation <- AActor::Tick <- TickAllActors <- ULevel::Tick <- (NetMode=0) <- TickLevel <- UGameEngine::Tick <- UpdateWorld <- MainLoop
 
 
HAVE ANI SOLUTION FOR THIS ERROR ?  :  :  :  :
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15 часов назад, EvilTouch сказал:
2016.6.15 17:40:32
OS : Windows Vista 6.1 (Build: 7601)
CPU : AuthenticAMD Unknown processor @ 3593 MHz with 4095MB RAM
Video : AMD Radeon R7 200 Series (1452)
 
General protection fault!
 
History: UpdateAnimation <- AActor::Tick <- TickAllActors <- ULevel::Tick <- (NetMode=0) <- TickLevel <- UGameEngine::Tick <- UpdateWorld <- MainLoop
 
 
HAVE ANI SOLUTION FOR THIS ERROR ?  :  :  :  :

use this 

 

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  • 3 months later...

2016.10.10 14:12:11
OS : Windows Vista 6.1 (Build: 7601)
CPU : AuthenticAMD Unknown processor @ 3594 MHz with 8095MB RAM
Video : AMD Radeon R7 200 Series (1474)

General protection fault!

History: User::GetName <- NWndUtil::GetInventoryOrderFileName <- UUIScript::execSaveInventoryOrder <- UObject::ProcessEvent <- (InventoryWnd Transient.InventoryWnd0, Function Interface.InventoryWnd.OnHide) <- NCFrameWnd::HideWindow <- UWindowHandle::execHideWindow <- UObject::ProcessEvent <- (InventoryWnd Transient.InventoryWnd0, Function Interface.InventoryWnd.OnEvent) <- XMLUIManager::ExecuteUIEvent <- UInput::Exec <- UInput::ExecInputCommands <- UInput::Process <- UEngine::InputEvent <- UWindowsViewport::CauseInputEvent <- UWindowsViewport::UpdateInput <- UViewport::ReadInput <- APlayerController::Tick <- ALineagePlayerController::Tick <- TickAllActors <- ULevel::Tick <- (NetMode=0) <- TickLevel <- UGameEngine::Tick <- UpdateWorld <- MainLoop

WHAT CAN I DO FOR THIS ? :(

Edited by EvilTouch
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В 10.10.2016 at 14:15, EvilTouch сказал:

2016.10.10 14:12:11
OS : Windows Vista 6.1 (Build: 7601)
CPU : AuthenticAMD Unknown processor @ 3594 MHz with 8095MB RAM
Video : AMD Radeon R7 200 Series (1474)

General protection fault!

History: User::GetName <- NWndUtil::GetInventoryOrderFileName <- UUIScript::execSaveInventoryOrder <- UObject::ProcessEvent <- (InventoryWnd Transient.InventoryWnd0, Function Interface.InventoryWnd.OnHide) <- NCFrameWnd::HideWindow <- UWindowHandle::execHideWindow <- UObject::ProcessEvent <- (InventoryWnd Transient.InventoryWnd0, Function Interface.InventoryWnd.OnEvent) <- XMLUIManager::ExecuteUIEvent <- UInput::Exec <- UInput::ExecInputCommands <- UInput::Process <- UEngine::InputEvent <- UWindowsViewport::CauseInputEvent <- UWindowsViewport::UpdateInput <- UViewport::ReadInput <- APlayerController::Tick <- ALineagePlayerController::Tick <- TickAllActors <- ULevel::Tick <- (NetMode=0) <- TickLevel <- UGameEngine::Tick <- UpdateWorld <- MainLoop

WHAT CAN I DO FOR THIS ? :(

still have problem with game?

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  • 6 months later...

2017.5.3 22:01:52
OS : Windows Vista 6.2 (Build: 9200)
CPU : GenuineIntel PentiumPro-class processor @ 2175 MHz with 1934MB RAM
Video : Intel(R) HD Graphics (4425)

General protection fault!

History: UOrcMove::CalculateCRC32 <- UGameEngine::Init <- InitEngine



help plz...

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10 минут назад, whoknows сказал:

2017.5.3 22:01:52
OS : Windows Vista 6.2 (Build: 9200)
CPU : GenuineIntel PentiumPro-class processor @ 2175 MHz with 1934MB RAM
Video : Intel(R) HD Graphics (4425)

General protection fault!

History: UOrcMove::CalculateCRC32 <- UGameEngine::Init <- InitEngine



help plz...

Bad client,u need try download clear client, patch preinstalled.

DOWNLOAD CLIENT (GAME) BY TORRENT (utorrent.com)

download.png la2dream.zip.torrent

image.png.eaf032cdd89371d1d757d3f331cff17d.png dream_derp

Telegram-icon.png  @dream_derp

3332.jpg.a264c41bc9a329ac21d83b63f436573d.jpg

 

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  • 1 year later...
  • 9 months later...
On 6/13/2016 at 10:35 PM, EvilTouch said:
2016.6.15 17:40:32
OS : Windows Vista 6.1 (Build: 7601)
CPU : AuthenticAMD Unknown processor @ 3593 MHz with 4095MB RAM
Video : AMD Radeon R7 200 Series (1452)
 
General protection fault!
 
History: UpdateAnimation <- AActor::Tick <- TickAllActors <- ULevel::Tick <- (NetMode=0) <- TickLevel <- UGameEngine::Tick <- UpdateWorld <- MainLoop
 
 
HAVE ANI SOLUTION FOR THIS ERROR ?  :  :  :  :

I have the same problem how in hotsprings how can it be solved?

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2 часа назад, Wizu сказал:

I have the same problem how in hotsprings how can it be solved?

Hello.

U take this error every time when are in hot spring?

Try download clean game client with patch preinstalled just unpack archive and launch l2.exe in system folder.

DOWNLOAD CLIENT (GAME) BY TORRENT (utorrent.com)

download.png la2dream.zip.torrent

image.png.eaf032cdd89371d1d757d3f331cff17d.png dream_derp

Telegram-icon.png  @dream_derp

3332.jpg.a264c41bc9a329ac21d83b63f436573d.jpg

 

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  • 9 months later...

2019.12.12 16:30:41
OS : Windows Vista 6.2 (Build: 9200)
CPU : GenuineIntel PentiumPro-class processor @ 2814 MHz with 2047MB RAM
Video : NVIDIA GeForce GTX 1060 6GB (3086)

ReadFile beyond EOF 750253+1/750253

What seems to be the problem here?!

Edited by Arns
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12.12.2019 в 16:45, Arns сказал:

2019.12.12 16:30:41
OS : Windows Vista 6.2 (Build: 9200)
CPU : GenuineIntel PentiumPro-class processor @ 2814 MHz with 2047MB RAM
Video : NVIDIA GeForce GTX 1060 6GB (3086)

ReadFile beyond EOF 750253+1/750253

What seems to be the problem here?!

Hello, u have broken texture files. try reinstal game client - https://updater.la2dream.com/La2Dream.zip.torrent

Patch preinstasled, just download and unpack archive and launch l2.exe in system folder.

 

image.png.eaf032cdd89371d1d757d3f331cff17d.png dream_derp

Telegram-icon.png  @dream_derp

3332.jpg.a264c41bc9a329ac21d83b63f436573d.jpg

 

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  • 3 months later...

I get in hotsprings this error all the time

History: UpdateAnimation <- AActor::Tick <- TickAllActors <- ULevel::Tick <- (NetMode=0) <- TickLevel <- UGameEngine::Tick <- UpdateWorld <- MainLoop

I downloaded from here the client with the patch installed, i also run the updater.

I tried also the solution with the other char and cotrol panel but none of them fixed my problem.

 

Do you have an other solution?

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7 минут назад, FILTRAS сказал:

I get in hotsprings this error all the time

History: UpdateAnimation <- AActor::Tick <- TickAllActors <- ULevel::Tick <- (NetMode=0) <- TickLevel <- UGameEngine::Tick <- UpdateWorld <- MainLoop

I downloaded from here the client with the patch installed, i also run the updater.

I tried also the solution with the other char and cotrol panel but none of them fixed my problem.

 

Do you have an other solution?

Hello, u cant even launch game client or this error was take after login in the game?

How often does this happen? In what places?

image.png.eaf032cdd89371d1d757d3f331cff17d.png dream_derp

Telegram-icon.png  @dream_derp

3332.jpg.a264c41bc9a329ac21d83b63f436573d.jpg

 

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in hotsprings and something in teleport back to goddard from hotsprings. I get this critical in game , after the log in when i play,, sometimes after 10min sometimes after 1 hour

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17 hours ago, dream_Derp said:

Hello, u cant even launch game client or this error was take after login in the game?

How often does this happen? In what places?

in hotsprings and something in teleport back to goddard from hotsprings. I get this critical in game , after the log in when i play,, sometimes after 10min sometimes after 1 hour

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