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REPORT critical error no smart guard


Diazepam

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me and my friends of the clan already tried to do everything that is possible to solve this problem but still I can not logar.

OBS. I already uninstalled the anti virus, I downloaded the interlude of the server and the path, I uninstalled the bots that had in my pc and corrected errors of the windons, but still there is the error.

 

[12:30:41] Note: File blocks can be ignored if they don't cause problems with the game.
[12:30:41] Game terminated with error code: 0xC0000804
[12:30:41] Blocked loading of file 'E:\L2 Interlude\system\vorbisfile.dll'

 

 It Looks like the game could not start due to an error. maybe we know how to fix this.

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19 минут назад, Diazepam сказал:

me and my friends of the clan already tried to do everything that is possible to solve this problem but still I can not logar.

OBS. I already uninstalled the anti virus, I downloaded the interlude of the server and the path, I uninstalled the bots that had in my pc and corrected errors of the windons, but still there is the error.

 

[12:30:41] Note: File blocks can be ignored if they don't cause problems with the game.
[12:30:41] Game terminated with error code: 0xC0000804
[12:30:41] Blocked loading of file 'E:\L2 Interlude\system\vorbisfile.dll'

 

 It Looks like the game could not start due to an error. maybe we know how to fix this.

Would you like to read more?

YES   NO

Hello. Try this guide from protection site.

 

Blocked loading of file 'XXX'


You will not get banned for any of these messages. They also do not mean that SmartGuard is searching through files on your system that are not related to the game. The message means the game process tried to load this file, that is the reason it is being checked.

If these messages do not cause problems with the game, you can just ignore them. Protection can be quite strict, which can lead to blocking of certain files that are not essential for the game.

If the game still does not run, try this list of possible solutions:

  • Scan your system with latest antivirus software. Malware that modifies system or game files, can cause such problems.
  • Make sure that the game directory has no files d3d9.dll, dxgi.dll or dsound.dll. If there is, delete/rename them.
  • Check the system files for faults and repair them using these guides: http://support.microsoft.com/kb/929833 and http://support.microsoft.com/kb/947821
  • Root certificates on your system can be damaged/corrupted. To fix them, download and install the following update from Microsoft: http://support.microsoft.com/kb/2813430
  • Searching the name of the blocked file on the Internet can also help to find out what really is behind it. Sometimes SmartGuard can block viruses and other unwanted software that can cause problems, such as inability to connect to the server in the game. We recommend Malwarebytes Anti-Malware to remove such software from your system.
  • Make sure you are not using modified system files (e.g.: custom Windows themes or DirectX). Reinstall DirectX, see the following page for more information: http://support.microsoft.com/kb/179113.
  • Proxy programs and other similar software (such as adware) that intercept all network connections in the system may be incompatible with SmartGuard. Their removal and TCP/IP reset may be required for game to run correctly. Uninstall this software, if this does not help follow a guide from Microsoft: http://support.microsoft.com/kb/299357
  • If you are sure that SmartGuard is blocking legitimate files and creates problems for your game, please contact us: support@smart-guard.eu

image.png.eaf032cdd89371d1d757d3f331cff17d.png dream_derp

Telegram-icon.png  @dream_derp

3332.jpg.a264c41bc9a329ac21d83b63f436573d.jpg

 

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